Terms of Service

1. The service and Institutions

Eduraa is a multi-tenant Learning Management System. Independent educational institutions ("Institutions") operate their own branded academies on the platform, publish their own courses, set their own prices, and define their own refund and conduct policies. Your enrollment contract for a course is with the Institution that offers it; Eduraa provides the technology. Disputes about course content, teaching quality, grading, or pricing are resolved with the Institution directly.

2. Eligibility

You must be at least 13 years old (or the higher minimum age required in your country, e.g. 16 in parts of the EEA) to use Eduraa. If you are below the age of majority in your jurisdiction, you confirm that a parent or guardian has reviewed and approved your use of the platform.

3. Accounts

• You are responsible for the accuracy of your registration details and for keeping your credentials secure.
• Accounts are personal: one person, one account. Sharing an account or reselling access is prohibited and enforced technically (see Content protection).
• You may sign in with email/password or, where enabled, with your Google or Apple account.
• We may suspend accounts that violate these Terms or threaten the security of the platform.

4. Payments and refunds

• Course fees and subscriptions are charged in the currency and at the price shown at checkout, and are processed by Stripe or PayPal on their secure pages. Eduraa never receives or stores your card data.
• Refund eligibility is governed by the policy of the Institution that sold you the course, plus any mandatory consumer-protection law in your country.
• Taxes may be added where required by law.

5. Course content licence

When you enroll in a course you receive a personal, non-exclusive, non-transferable licence to stream and view its content for your own learning, for as long as your enrollment or subscription is active. You may not download (except where the app explicitly offers offline viewing), copy, record, rebroadcast, resell, or share course content or your access to it.

6. Content protection

You acknowledge and agree that, to protect paid content, the platform applies technical measures including forensic watermarking of video streams (tied to your account), device fingerprinting and device limits, screen-capture and screen-recording prevention in the mobile app, and detection of rooted or jailbroken devices, as described in our Privacy Policy. Attempting to disable or circumvent these measures is a material breach of these Terms and may result in immediate termination and legal action by us or the affected Institution.

7. Acceptable use

You agree not to:

• Reverse-engineer, scrape, probe, or attempt unauthorized access to the platform or other users' data.
• Upload illegal, infringing, or malicious content, or use the platform to distribute malware or spam.
• Harass, threaten, or impersonate other learners, instructors, or staff.
• Interfere with live classes, quizzes, or certificates — including cheating or submitting others' work as your own.

8. User content

You retain ownership of content you submit (assignments, questions, profile photos). You grant your Institution and Eduraa a limited, worldwide licence to host, display, process, and back up that content as needed to operate the service. You are responsible for having the rights to anything you upload.

9. Intellectual property

Course materials are owned by the Institution or the original creator. The Eduraa software, brand, and platform are owned by Eduraa. No rights are granted beyond those expressly stated in these Terms.

10. Privacy

Our Privacy Policy explains what data we collect and why, including the content-protection technologies referenced above, and how to exercise your rights to access, export, and delete your data. It forms part of these Terms.

11. Disclaimers

The service is provided "as is" and "as available", without warranties beyond those required by mandatory consumer law. We do not warrant uninterrupted availability, error-free operation, or that any course will achieve a particular learning or career outcome.

12. Limitation of liability

To the maximum extent permitted by law, Eduraa's aggregate liability for all claims arising out of or relating to these Terms or the service is limited to the amounts you paid through the platform in the 12 months preceding the claim. Nothing in these Terms limits liability that cannot be limited by law, or your mandatory statutory rights.

13. Termination

You can stop using the service and request account deletion from Profile → Delete account. Institution-managed accounts require institution-admin approval, and administrator accounts cannot be deleted. We may suspend or terminate your account for breach of these Terms, with notice where practicable. Sections that by their nature survive termination (intellectual property, limitation of liability, governing law) continue to apply.

14. Changes

We may update these Terms as the platform evolves. For material changes we will notify you in the app or by email at least 30 days before they take effect; continued use after that date constitutes acceptance. The "Last updated" date at the top always reflects the current version.

15. Governing law

These Terms are governed by the laws of the jurisdiction in which the Eduraa operating entity is registered, without regard to conflict-of-laws rules, and without prejudice to any mandatory consumer protections of your country of residence.

16. Contact us

Questions about these Terms? Contact us at support@eduraa.com.